Additional Fees

Package Delivery standard charge: $14.95

A package delivery standard charge applies to items delivered within service area to a commercial business, home or private residence, including locations where a business is operated from a home, or to any delivery in which the requester has designated the delivery address as a residence or commercial business.

Extended Area and Remote Area Charge

  • Out of Area (Additional $5): RDS provides a pickup delivery service outside our service area.

  • Extended Area (Additional $15): RDS provides a pickup delivery service in extended, as well as non-urban, areas.

  • Remote Area (Additional $25): This charge is applied for delivery to or pickup from an area beyond RDS extended areas, which are remote, sparsely populated or less accessible for pickups and deliveries. An additional mileage charge may also be applied.

  • Delivery times may be extended (based on location) to areas that are assessed this charge.

Delivery Reattempt SurCharge

If we cannot complete delivery on the initial delivery attempt, the items will be returned to RDS location. We will not reattempt delivery unless the requester or recipient requests it. Reattempts will be subject to a delivery reattempt surcharge in addition to all other applicable charges. After three attempts to notify the requester or recipient, or five business days after the initial delivery attempt, whichever comes first, the items may be considered undeliverable.

Additional Handling

Additional Handling surcharge applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood

  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container

  • Any supplies or package with the longest side exceeding 4ft (48 inches/122 cm) or its second-longest side exceeding 3ft (36 inches/ 91 cm)

  • Any supplies or packages with an actual weight greater than 60 pounds (27 kg) or each where the average weight per item is greater than 60 pounds (27 kg)

  • RDS also reserves the right to assess the Additional Handling Charge for any supplies or package that, in RDS's sole discretion, requires special handling.

Large Package

  • A Large Package surcharge will be applied to each package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 152 cm, but does not exceed the maximum RDS size of 182 cm.

  • Large Packages are subject to a minimum billable weight of 60 pounds (27 kg) in addition to the Large Package surcharge. An Additional Handling surcharge will not be assessed when a Large Package surcharge is applied.

Haul Away Service

We will haul away major appliances from your home for $35 flat fee. Then we will make sure it is properly and safely recycled. Any appliance must be disconnected prior to appliance pickup or it will not be eligible for haul-away. A $35 service fee will be charged for each appliance. (Cooktops, Dishwashers, Dryers, Freezers, Ice Makers, Microwaves, Ranges/Stove and Range Hoods, Refrigerators, Wall Ovens, Washers)

The units are responsibly recycled by our third-party recycling partners. The recyclers ensure that the various commodities are sent to end markets to be recycled and repurposed into new products.

Over Maximum Limits

Packages & supplies with an actual weight of more than 100 pounds (45 kg), or that exceed 6ft or 72 inches (182 cm) in length and girth combined, as measured to determine their billable weight, may not be accepted for transportation. These items are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges.

Address Correction

An additional charge may be billed to the requester for unsuccessful delivery because of an incorrect address.